Privacy Policy
Effective Date: 9/27/2023
GGC VA BPO Solutions (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding this information.
We collect the following types of information when you interact with our website or services:
Personal Information: Name, email address, phone number, company name, and any other contact details you provide when inquiring about our services or subscribing to our newsletter. Business Information: Business name, industry, and project details related to the services we provide.Technical Information: IP address, browser type, operating system, device information, and usage data when you visit our website.Cookies: We use cookies and similar tracking technologies to collect information about your browsing activity on our site. You can control or disable cookies in your browser settings.
We may use your information for the following purposes:
Providing Services: To deliver and manage the services you request, including virtual assistance and BPO solutions.Communication: To respond to your inquiries, send updates, and provide customer support. Marketing: To send newsletters, promotional materials, or other marketing communications (you may opt-out at any time).Website Improvement: To analyze and improve the user experience on our website. Legal Obligations: To comply with legal requirements or respond to lawful requests.
We do not sell, trade, or rent your personal information. However, we may share your information with:
Legal Compliance: When required by law, court order, or governmental regulations.
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access the personal information we hold about you.Request correction of any inaccurate information.Request deletion of your personal data (subject to legal obligations).Opt-out of marketing communications.
If you would like to exercise any of these rights, please contact us at [email protected]
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:GGC VA BPO Solutions
Email: [email protected]
Phone: 302-409-2511
Address: 312 Main St, Odessa DE 19730
How Long We Keep Your Data:We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Protection of Minors: Our services are not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect, use, or disclose personal information from children. If we become aware that we have inadvertently collected personal information from a child without proper consent, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child, please contact us immediately at [insert contact information].
Data Transfer Information: If your services or business involve transferring data outside the region (e.g., from the EU to the U.S.), clarify how you handle international data transfers and ensure compliance with relevant laws such as GDPR.
Detailed Cookie Use: "We use cookies to enhance the user experience, analyze site traffic, and serve personalized content. You can adjust cookie settings in your browser.
13. Legal Basis for Processing Data (GDPR Compliance)
Explanation for EU Users: If your company interacts with European customers, provide the legal grounds for processing their personal data (e.g., "We process personal data based on consent, contractual necessity, or legitimate interests.").
Use of External Services: Mention how you are not responsible for the privacy practices of third-party websites or services that may be linked on your site.
For EU or California Customers: Provide additional rights for users under the GDPR or CCPA, such as the right to object to data processing, data portability, and non-discrimination.
How Changes Will Be Communicated: Include a section on how you will notify users of significant changes to the Privacy Policy, whether via email, site notifications, or both.
DPO Contact: If applicable, provide the contact details of your Data Protection Officer or point of contact for privacy-related queries.
Explicit Consent: Clearly state that by using your website or services, users consent to the collection, use, and storage of their information as outlined in the Privacy Policy.