QA Is Key: How We Use KPIs to Track VA Performance
At GGC Virtual Assistants, quality assurance (QA) isn’t just a buzzword—it’s the backbone of how we deliver consistent, high-performing support to real estate professionals.
From CRM updates to post-closing admin tasks, we measure everything with clear KPIs (Key Performance Indicators) so you get results—not guesswork.
📊 What KPIs Do We Track?
To ensure every virtual assistant performs at peak level, we monitor:
Response times to tasks and communication
Task accuracy and completion rates
Client satisfaction scores
Time efficiency (so you get the most from your prepaid minutes)
Lead progression support, especially in CRM and follow-up
This transparency means you always know how your business is growing and where improvements are happening.
✅ Real-Time Tracking, Consistent Improvement
Our internal dashboards and regular check-ins help us identify performance gaps quickly and course-correct in real time. With this QA system, we’re not just checking boxes—we’re constantly refining our service to match your goals.
💸 Only Pay for the Time You Use
With ggcva.com, our $8/hour virtual assistant teams are a cost-effective powerhouse.
Prepaid minutes that roll over
No contracts—cancel anytime
You get a full team, not just one VA
Only pay for active hours, no wasted billing
This model keeps your operations lean, flexible, and focused on ROI.
Work With a VA Team That’s Measured for Your Success
📞 Call us now at (302) 440-4277
🌐 Visit: ggcva.com
📲 Follow us on Facebook: facebook.com/ggcvirtualassistants
When performance is tracked, success is predictable. Let GGC show you how.
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